Your order delivery is dependent upon the shipping method chosen at checkout. Review our full shipping and delivery details.
What is the cut-off for same-day shipping?
We ship upon verifying your order and receiving credit approval (Monday to Friday, excluding holidays). Please allow 5 to 7 business days for delivery, depending on your location. Review our full shipping and delivery details.
What is pre-authorization hold on your statement ?
This is not a duplicate charge. The first charge is the pre-authorization hold while the second charge is when the card is actually billed (plus taxes) when item is shipped.
We always do an initial “pre-authorize” on the card, which will show in a “pending” state for a few days. When the product ships, the order will “settle” and the pre-authorise hold would fall off your card.
After 24-72hrs, if your card still shows the first charge (and did not fall off the account), you will need to speak with the card holder or financial institution.