Return Policy

For purchases made at a retail location, please return the product to the retailer from where it was originally purchased.

Unworn footwear purchased at can be returned for full credit within 30 days from the date of purchase. Returns will not be accepted after the 30 day period.

  1. Please call our customer service team at 1-833-568-9557 to request a return label.
  2. Print our Return Form and enclose with your shipment
  3. Please include your customer number and original order number
  4. Please indicate your reason for the return
  5. Please ship the item prepaid via a carrier of your choice to:
    Kodiak - Terra USA Inc
    c/o Returns Department
    500 Nautica Way
    Martinsville, VA 24112

The product must be returned in the original packaging and the packaging must be intact and able to be returned to stock in order to receive credit.

Did you order the wrong color or size? For faster service, please place your reorder online and return your unwanted product for a refund.

Please allow 15 business days for returns processing to be completed - credit will be issued at that time. Credits are applied to the original payment method upon receipt and verification of your return.

Keep your tracking number in the unlikely event that your package is lost in transit. Kodiak is not responsible for any returned packages until received at our facility.